All orders are different & not every order allows the standard process, but for the most that do – our standard order process & is detailed below
Order Cancellation
At any time prior to payment being made orders may be cancelled.
To cancel an order:
- Log into your account on the website https://functioninform.co.nz & navigating to ‘My Orders’ From here you can then select to cancel any current order that payment has not been made for.
- Email admin@functioninform.co.nz – please provide your order No. as reference.
If you wish to cancel an order that has been paid for but you have not yet received shipping details for – please contact admin@functioninform.co.nz asap. If your email catches us before we ship the item – we will be able to cancel your order for you & arrange a refund of payment.
Orders placed, paid for & delivered/sent for delivery cannot be cancelled.